Thank you for purchasing at any of our Super Store outlets (in-store purchase)
Returns
You have 3 days to return an item from the date that you purchase it from Super Store outlet. The customer needs to purchase other items to similar value or higher value ( pay the extra difference amount at the store itself) of the returned item
To be eligible for a return here at Super Store, the product that you purchased must be unused, still in its original packaging, and in the same condition as when you purchased it and at the same store from the purchase was made.
We also require the original receipt or proof of purchase to be eligible for a return. There are some kind of items which cannot be returned/ refunded at the stores. Final decision will be made by the store manager.
Note:
Due to the nature of our business, several types of goods are exempt from being returned. Perishable goods such as Fruits, vegetables, food, flowers, products that are intimate or sanitary goods, hazardous materials, flammable liquids or gases and similar products.
Certain other non-returnable products are Gift cards, free offer products and certain health/ personal care products
Refunds
You have bring the product to the nearest store and present the proof of purchase. The store manager will do the due diligence and will approve the refund.
Exchanges (if applicable)
We only replace products when they are defective or damaged at the time of purchase. If you need to exchange it for the same product, then visit our store.